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Flow Optimization Service

Our Optimization Service is delivered in three distinct phases:

1. Analysis
2. Plan Design
3. Implementation

Analysis Phase: (1 to 2 months)

Our hospital process improvement consulting service begins with a comprehensive analysis designed to identify potential deficiencies, waste inefficiencies and patient flow constraints that may be preventing your hospital from reaching its true performance potential. This analysis will help identify the potential bottlenecks within your organization resulting in a clear picture of the actual barriers to ED patient flow performance and where to concentrate improvement and optimization efforts. During this phase we will concentrate on your ED operations process flows, procedures, staffing patterns, capacity utilization, interfaces with ancillary departments, and constraints to movement to inpatient units

Plan Design: (2 months)

Building on our analysis, we will cooperatively design an Operational Improvement Plan specifically tailored to help you achieve dramatic performance gains rapidly and cost effectively. The major focus will be on bridging whatever operational gap might exist between your organization and similar top performing institutions without the need for bed expansion, technology investments or staffing increases. When the Operational Improvement Plan is finalized, we will all have the correct course of action needed to elevate your performance to new heights.

Implementation Phase: (6 months)

This is when all comes together. Our consulting team really shines when it comes to Hospital Change Management and active Implementation of optimization initiatives. Over the years we have developed the unique skills needed to help internal Hospital teams achieve rapid cycle changes and develop cross- epartmental efficiencies. During this last phase we will help your internal teams break departmental silos, collaborate across departmental boundaries, and
fundamentally redesign your institutional flow operations promptly and cost-effectively

Service Highlights:

  • Accelerated time to meaningful results.
  • On-site MS² consultants two days per month until the project is completed.
  • On-Site facilitation, development and coaching of Hospital internal teams.
  • Best-in-Class metrics regardless of where your operations are currently.

Take the next step toward a better-managed level of care, by letting MS² Group provide comprehensive patient Flow consulting that puts you at the center of all that we do.

We currently serve Hospitals and Healthcare Systems that need to identify, design and implement fundamental system-wide changes to address complex patient flow deficiencies. Our clients are able to increase market share, improve staff retention, obtain recognition as a service leader, increase revenue margins, and avoid costly physical capacity expansions.

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